Medical Malpractice IQRM

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What is IQRM?

The IQRM (Intelligence Quotient for Risk Management) is the first step to identifying the risks that most greatly affect your business.

Why IQRM?

With this integral piece of The Insurance Market’s Armour 360® process, we will ensure you receive a comprehensive program that maximizes your insurance investment.

How IQRM works?

We will work together to analyze the effectiveness of managing risks, develop strategies to protect your assets, and improve your risk profile. Additionally reducing your insurance costs, monitoring, and fine-tuning risk management programs as your business evolves.

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1. How effective is your organization with regards to identifying and evaluating risk control activities, using both formal methods (standardized event reporting system, risk assessment tools) and informal (open communication with clinical staff)?(Required)
2. How effective is Senior Management, Risk Management, and Quality at collaborating when adverse patient outcomes occur?(Required)
3. How effective is your organization’s credentialing process when reviewing and verifying (including education, training, work history, and experience) applicants who are applying for their privileges or seeking to renew them?(Required)
4. To what extent does senior leadership support a ‘just culture’ of safety for reporting adverse events and near misses?(Required)
5. How well does your organization utilize evidence-based, and best, practices to promote patient safety and prevent patient harm?(Required)
6. Utilizing a standardized, risk adjusted tool, how effective are the organization's risk assessment procedures with regards to annually identifying risks and planning effectively to address potential exposures?(Required)
7. To what degree does your risk management plan address the structure and processes for risk management activities within the organization?(Required)
8. To what degree do your policies suggest you implement proactive risk assessments, such as FMEA (Failure Mode Effects Analysis), prior to implementing new processes so you may identify potential risk areas where medical errors or patient harm could occur?(Required)
9. How effective is your claims management process in connecting the organization’s appetite for managing risks with its financial ability to satisfy claims when and if they occur?(Required)
10. To what extent does your organization’s corporate compliance process include billing, coding, accounting compliance, and HIPAA compliance?(Required)
11. How robust is your organization’s processes for selection, hiring, and retention of staff and while addressing employee turnover in a proactive manner?(Required)
12. How effective are your organization's training and on-going educational opportunities at assuring support staff competency, promote quality-of-care and patient safety, and promote work-related employee safety?(Required)
13. How comprehensive and continual (on-going) is your organization’s process to monitor and manage legal and regulatory requirements, including compliance, licensure, and accreditation?(Required)
14. How effective is your organization’s internal QAPI (Quality Assessment and Process Improvement) process at measuring, tracking and providing trend quality indicators to ensure patient and staff safety, regulatory compliance, and process improvement?(Required)
15. To what degree are the processes in place to manage the selection, maintenance and security of technology within the healthcare setting, include organizational strategy [HIPAA, EHR (Electronic Health Records), cyber and social media] and clinical processes [EHR, clinical equipment, and communication processes]?(Required)
16. How effective is your organization’s emergency preparedness program in addressing risk related to natural disasters, exposures and business interruptions?(Required)
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105 NE Front St. Milford, DE 19963
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