Our Story

Stephen, Andy and Jim group photo

For well over 100 years, The Insurance Market has been a trusted advisor managing risk for our personal, business, and life & health clients. At The Insurance Market, it’s about what’s best for you. Our risk managers evaluate your needs, develop a strategy based on your goals and implement a program to ensure your properly protected. From the Chesapeake Bay to the Atlantic Ocean, residents of the entire Delmarva Peninsula come to The Insurance Market for their insurance and risk management needs.

OUR AGENCY's LEGACY

James F. Hartstein

1975-1987

JAMES J. Hartstein

1976-2021

Stephen M. Hartstein

1980-2021

James F. Hartstein, CIC, entered the insurance business with Metropolitan Life Ins. Co. in 1952, and was promoted to agency manager in 1955. In 1968, he was appointed to Life Brokerage manager for INA Life. In 1969, he started in the Property & Casualty business where he served as Vice President of Pratt Ins. Inc. and Dover Insurance Agency. He was instrumental in establishing one of the first surplus lines agencies in the State of Delaware. In 1974, he assumed the presidency of Marshall Pusey Agency which was later changed to The Insurance Market, Inc.  In 1987, James J. and Stephen M. Hartstein acquired The Insurance Market. The two brothers managed the agency for 34 years until they retired in 2021.

MEET OUR TEAM

Certified Insurance Counselor
Certified Risk Manager
Certified WorkComp Advisor

Andy Hartstein, CIC, CRM, CWCA

Principal

Certified Insurance Counselor
Certified Risk Manager
Certified WorkComp Advisor

Jim W. Hartstein, CIC, CRM, CWCA

Principal

Certified Insurance Counselor
Certified WorkComp Advisor

Stephen J. Hartstein, CIC, CWCA

Principal

Crystal Bennett

Commercial Lines Account Manager

Sharmane Burrell

Marketing Associate

Tricia Capodanno

Life & Health Account Manager

Marianni Chavez

Intern

Certified Insurance Service Representative Certified WorkComp Specialist

Kristin Cline, CISR, CWCS

Commercial Lines Account Manager

Dawn Collins

Manager, Accounting Department

Certified WorkComp Advisor

Jesus Cruz, CWCA

Marketing Associate

Certified WorkComp Specialist

Cheri Fuchs, CWCS

Marketing Associate

Certified Insurance Counselor
Certified WorkComp Advisor
Certified Insurance Service Representative

Kelly Garner, CIC, CWCA, CISR

Manager, Commercial Lines

Cathy Hitchens

Accounting Associate

Certified Insurance Service Representative

Donna Hoffman, CISR

Personal Lines Account Manager

Valerie Johnson

Personal Lines Account Manager

Certified Insurance Service Representative

Shirley Lane, CISR

Personal Lines Asst. Manager

Certified Insurance Service Representative
Certified WorkComp Specialist

Josselyn Lopez-Jimenez, CISR, CWCS

Commercial Lines Account Manager

Certified Insurance Service Representative
Trusted Personal Risk Advisor

Shelly Marino, CISR, TPRA

Manager, Personal Lines

AHIP Certified

Shelby McKenzie, AHIP Certified

Manager, Life & Health Department

Certified Insurance Counselor
Certified WorkComp Advisor
Certified Insurance Service Representative

Ashley Mellin, CIC, CWCA, CISR

Commercial Lines Account Manager
IM Anytime Ambassador

Certified Insurance Counselor
Certified Insurance Service Representative
Certified WorkComp Specialist

Terri L. Moore, CIC, CISR, CWCS

Commercial Lines Account Manager

Certified Insurance Service Representative
Certified WorkComp Specialist

Janet Morgan, CISR, CWCS

Commercial Lines Account Manager

Haleigh Nichols

Commercial Lines Account Manager

Certified Insurance Counselor
Certified WorkComp Advisor
Certified Insurance Service Representative

Jessica Parrott, CIC, CWCA, CISR

Commercial Lines Asst. Manager

SHRM Certified Professional
Professional in Human Resources
Certified WorkComp Specialist

Heather Parsons, MBA, SHRM-CP, PHR, CWCS

Manager, People and Operations

Certified Insurance Service Representative
Certified WorkComp Specialist

Sherry Pusey, CISR, CWCS

Manager, Claims

Certified Insurance Counselor
Certified WorkComp Advisor

Kevin Rodgers, CIC, CWCA

Commercial Lines Account Executive

Blair Russell

Personal Lines Account Manager

Trusted Risk Advisor
Certified WorkComp Advisor

Kim Russell, TRA, CWCA

Business Development Representative

Bethany Sharp

Administrative Assistant

Certified Work Comp Specialist

Charles Stanfield, CWCS

Claims Associate

Dean Tomlinson

Business Development Representative

Certified WorkComp Advisor
AHIP Certified

Scott Ward, CWCA, AHIP Certified

Commercial Line Account Executive

Certified WorkComp Advisor

Roger Waters, CWCA

Commercial Lines Account Executive

Courtney Wheatley

Commercial Lines Account Manager

Sarah Young

Personal Lines Account Manager

IM Community

The Insurance Market is proud to be involved in our local communities. We know that the continued success of our company is linked directly to our communities, neighbors, customers, and friends.