Why employee handbooks matter from a risk management perspective and how they protect your business beyond basic compliance. Key policies every handbook should include and common gaps that create exposure for employers. How to ensure your handbook aligns with federal and state laws while still reflecting your company’s culture and operations. Best practices for implementation, communication, and consistent enforcement to avoid claims and employee relations issues.
Heather Parsons

Heather Parsons

MBA, SHRM-CP, PHR, CWCS
Manager, People And Operations at The Insurance Market

Heather is the People and Operations Manager for The Insurance Market as well as the HR Consultant for IMHR. Heather is a strategic HR executive with over 20+ years of extensive experience in crafting and implementing strategic HR initiatives while possessing a keen ability to navigate complexities within the modern workplace, leveraging technology and data-driven insights to inform decision-making and drive organizational success.

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